Last Updated: May 31, 2026

At Found Theory, LLC ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy details how we collect, use, and protect your personal information when you visit www.foundtheory.com (the "Site") or make a purchase from us.

Our store is hosted on the Wix.com platform, which allows us to sell our products and services to you.

1. Information We Collect

When you shop with us, we collect the necessary data to process your orders and provide a seamless shopping experience.

Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, email address, and phone number.

Payment Data: When you make a purchase, your payment is processed securely via Wix Payments. We do not store, view, or have access to your full credit card number, expiration date, or CVV code on our servers.

What we see: We only collect and view information necessary to identify and fulfill your order, such as your billing address, email, and the last 4 digits of your card.

What Wix handles: Your full payment details are encrypted and collected directly by Wix Payments over a secure connection. All direct payment gateways offered by Wix.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (PCI-DSS Level 1 compliance). Their use of your financial information is governed by the Wix Privacy Policy.

Device & Browsing Information: When you browse our store, we automatically collect certain data about your device, including your IP address, browser type, time zone, and information about how you interact with our pages and products via tracking cookies.

2. How We Use Your Information

We use the information we collect to fulfill your orders and support your experience as a customer:

Order Fulfillment: To process payments, arrange shipping, and provide you with invoices and order confirmations.

Customer Support: To communicate with you regarding your orders, account status, or to answer any questions.

Fraud Prevention: To screen orders for potential risk or fraud.

Marketing (With Consent): If you opt-in, we may send you emails about new products, special offers, or other updates. You can unsubscribe at any time.

3. Cookies and Tracking Technologies (Wix)

Our website uses cookies to ensure our store runs efficiently, securely, and to analyze our traffic. Wix places cookies on your device for several important reasons:

To provide a great experience for your visitors and customers.

To identify registered members (users who registered to your site).

To monitor and analyze the performance, operation, and effectiveness of Wix's platform.

To ensure our platform is secure and safe to use.

Essential Cookies Used by Wix

These cookies are necessary for the core functionality of the website, such as managing your shopping cart session and security:

XSRF-TOKEN & hs: Used for security reasons.

ssr-caching: Used to indicate the system from which the site was rendered.

bSession: Used for system effectiveness measurement.

fedops.logger.X: Used for stability/effectiveness measurement.

Analytical and Tracking Cookies

We use Wix Analytics to track visitor behavior, pages viewed, and sales conversions. This data helps us improve our online store. You can choose to disable cookies through your browser settings, but doing so may prevent you from using certain features of our store (like keeping items in your shopping cart).

4. Data Storage and Third Parties

Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

We share your information with trusted third parties strictly to fulfill our commitments to you:

Fulfillment & Shipping: We share your name, shipping address, and phone number with shipping carriers (e.g., USPS, UPS, FedEx) to deliver your orders.
Compliance: We may share your information to comply with applicable laws and regulations, or to protect our rights.
Payment Processors: We share your transaction data with Wix Payments to securely process payments and prevent fraudulent transactions.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our legal, tax, and accounting records unless and until you ask us to delete this information.

6. Your Rights (GDPR / CCPA / State Laws)

Depending on your region (such as the EU or various US states), you have specific rights regarding your data, including the right to access, correct, update, or delete the personal data we hold about you.

If you would like to exercise these rights, please contact us using the information below.

7. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

FOUND THEORY

Email: foundtheory@gmail.com

Address: 153 Kalamath Street, Denver, CO 80223

Phone: 720-772-6017